Discovering Risks & Opportunities

Time Check: This unit has 3 exercises and should take approximately 10 minutes to complete.

We will now use Einstein Analytics to focus on how customer users compare against provisioned licenses

EXERCISE 1: Create a Lens From App Analytics Data

Use the dataset “log-lma” to create a lens that can be used to answer business questions about top customers.

EXERCISE 2: Discover Which Customers Need More Licenses

Answers the business question, “How does customer usage compare against provisioned licenses?” by comparing Licensed Seats against unique Users.

EXERCISE 3: Discover Which Customers are at Risk of Attrition

Answers the business question, “Which customers are at the most risk of leaving?” by sorting the license usage.