Identify Customers With the Most Active Users

Now that we have our customers ranked by the number of users, let’s look at how our customers are using the application. You may have customers that have few users but are really using your app to its full potential.

In this exercise, you will…

• Clone your existing lens
• Group your users by the sum of operations
• Save the new lens

Clone your existing lens

On the top right corner, click on the three dots menu icon and select “Clone in New Tab”

Group your users by the sum of operations

1. Click “Unique of user_id_token” on the left-hand side
2. Select Sum
3. Select operation_count

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Save the new lens

Let’s save our work, name this lens “Most Active Customers”.

Make sure to select your app and click “Save”

Be sure to keep the lens tabs open. If you accidentally close the lens tabs, you can always get back from the Einstein Analytics Studio Home.